General terms and conditions of use of the Fiskars Home website
Welcome to the website of Fiskars Home (hereinafter referred to as "Fiskars Home"). Users are requested to read these terms and conditions carefully before using this website (hereinafter referred to as the "Website"). This Website may be used only for information. Any use of this Website and downloading of Materials herein shall constitute agreement by the User to comply with the currently applicable terms and conditions of use. If you do not accept these terms and conditions, then use of this Website and downloading of Materials herein is prohibited. Use of this Website constitutes acceptance of these terms and conditions.
Fiskar Home hereby grants to the User a limited right to use and examine this Website and the Materials contained therein. Fiskars Home hereby grants to the User the right to examine and download information contained in the Website (herein referred to as "Material") only for personal and non-commercial use. This granting of rights of use shall not constitute assignment of title to the Material or copies thereof.
The right of use shall be subject to the following limitations:
1) in all printouts and copies of the Material downloaded by the User, the User shall be required to preserve all notifications of copyright and other rights that are contained in the said Material;
2) the User shall have no right to modify the Material in any way, nor to reproduce, publicly exhibit or otherwise publish the Material or use it for a commercial purpose;
3) if the User chooses to assign the Material to any other person, then the said person must first read these terms and conditions of use.
If the said person does not accept these terms and conditions of use, then the Material may not be assigned to the said person. In addition to these terms and conditions of use, the User shall be required to comply with all service-specific additional terms and limitations referred to in the Website that may appear on the Website and in updates thereof. Fiskras Home grants to the User no further rights besides those separately specified in these terms and conditions of use.
Use of certain restricted areas of the Website may require the creation of a personal, non-transferrable user space. In such cases the User must register and supply all of the requested information correctly. The User will either select or be assigned a user name and password, for the secure retention and use of which the User shall be personally responsible. The User shall be responsible for all actions performed using the User's personal user space. The User shall be required to notify Fiskars Home immediately in the event of any loss of the User's user name and/or password, or if these come to the knowledge of a third party, and of all unauthorised use of the User's user space and other breaches of data security. Fiskars Home shall not be liable for any damage that may arise from misuse of the User's password or user space.
Undertakings of the User
The User undertakes not to disrupt or attempt to disrupt the operation of the Website in any way. The User undertakes to use the Website in accordance with these terms and conditions of use and any updated versions thereof, and with all applicable laws and other statutes. The User undertakes not to use the Website for:
(a) transmitting junk mail or other unauthorised data communications,
(b) appearing as a representative of Fiskars Home or of any other party,
(c) falsifying header information or processing identifiers in a manner seeking to conceal the origin of content transmitted via the Website,
(d) providing false details in respect of some person or corporation,
(e) any activity that hampers the ability of other users to use the Website,
(f) unlawful behaviour,
(g) publication or transmission of material that infringes the rights of other persons or parties, or that is unlawful, defamatory, obscene or otherwise offensive, or of material that unlawfully advertises some product or service,
(h) collection or recording of the personal data of other users without the express consent of the said users.
A user who declines to provide the foregoing undertakings shall have no right to use the Website. Fiskars Home reserves the right to pursue all legal remedies arising from any infringement of these limitations.
The User hereby discharges Fiskars Home and all companies belonging to the same group as Fiskars Home at the time in question, together with all of the clerical staff, managers and representatives thereof, from liability for all claims arising from use of this Website by the User.
Information provided by the User
The User shall provide accurate details when transmitting the User's personal data to Fiskars Home through the Website. Provision of false information shall be prohibited and may occasion consequences for the party providing false information. The User shall not transmit to Fiskars Home any confidential or copyright-protected information through this Website. The User accepts that no information or materials submitted through this Website to Fiskars Home by the User, or by persons acting on behalf of the User, may be considered confidential or protected by rights. Fiskars Home shall be free to use, reproduce, present and publish any such information and materials.
The User undertakes to refrain from transmitting to Fiskars Home any information or materials that are offensive, intimidating, obscene, defamatory, unlawful or protected by copyright. Fiskars Home reserves the right to delete from the Website any information submitted by the User as Fiskars Home deems fit in its unfettered discretion.
The User may submit materials that are protected by copyright or other rights for loading into the Fleamarket Service only with the consent of the holder of the said rights or of some other person who is authorised by the said holder to provide the said consent. The User shall be responsible for securing the necessary permission before submitting, for the Fleamarket Service, materials that are protected and are the property of a third party. Fiskars Home, or any company belonging to the same group as Fiskars Home, shall not be liable to any third party if the User infringes a copyright or other right belonging to the said third party.
The User hereby accepts that any personal data provided by the User through the Website may be processed by Fiskars Home in the manner permitted by personal data legislation. Data on Fiskars Home customers is recorded in the Fiskras Home customer register. The data in the customer register are used for maintaining and managing customer accounts. Fiskras Home and companies belonging to the same group as Fiskars Home shall also have the right to process the data in the register and to divulge name and address details for justified purposes of use (such as direct marketing) in accordance with the Personal Data Act (no. 523 of 1999). Customers have the lawful right to prohibit processing of their personal data for the purposes of direct sales, distance sales and other direct marketing.
Prices and modes of payment
The current prices for Fiskars Home postal sales products are shown on the postal sales website. These prices include value-added tax. Iittala homeshopping reserves the right to change prices and terms of payment.
The products ordered from Iittala homeshopping will be sent by COD, and the current postage charge will be added to the invoice total according to a scale currently beginning at EUR 5,90 euros per despatch.
Delivery period and terms
The delivery time will be about one weeks under normal circumstances, depending on the season and on the availability of the product. Deliveries are made in Finland only. Sales may be made to persons under 18 years of age only with the written consent of a parent or guardian. Fiskars Home reserves the right to decline any order.
Guarantee and servicing
Fiskars Home issues a manufacturing defect guarantee for products that it sells through the postal sales section. Should any defect appear in an ordered product during the guarantee period, then the User should immediately contact Fiskars Home customer service unit by e-mail at verkkokauppa@iittala.com or by telephone on +358 204 395 000. The User must retain the invoice/order specification received at the time of the order, as this document also serves as a certificate of guarantee.
Right of exchange and return
All goods ordered from Iittala postal sales are subject to a 14-day right of exchange and return. In cases of doubt, please contact the Fiskars Home customer service unit at the following address:
Iittala homeshopping / Fiskars Home
Hämeentie 135
FI-00560 Helsinki
e-mail: verkkokauppa@Iittala.com
customer service number +358 204 39 5000
Returnable goods may be submitted to the postal service for despatch as "customer returns"; the original despatch note or itemised invoice must be included with the returning consignment. The costs of the return despatch will be paid by Iittala postal sales. The returned product and its packaging must be in reasonable saleable condition.
Return address:
Fiskars Home
Iittala homeshopping
Customer returns
Taipaleentie 6
13430 Hämeenlinna
Data security
The User shall have no right to
(a) use any devices or programmes that are capable of disrupting the function of the Website,
(b) perform actions imposing an excessive burden on the structure of the Website (for example, sending mass mailings, i.e. sending junk mail), or
(c) disrupt or manage the programmes and functions of the Website.
Prohibited actions of this kind shall include installing in the Website materials containing viruses, pre-set disturbance programmes, or other elements that are capable of influencing the software architecture of the Website.
Intellectual property rights
The copyright in this Website and in all of the Material contained therein is protected under international copyright laws and copyright conventions. The User shall be required to comply globally with all copyright laws when using this Website, and to prevent unauthorised copying of the Material.
All intellectual property rights pertaining to the Website (including copyright, registered and unregistered trade mark and design rights, patents, domain names, commercial secrets and database rights) shall be retained by Fiskars Home or by its partners. All goodwill arising from the use of intellectual property rights belonging to Fiskars Home shall belong wholly to Fiskars Home. Fiskars Home grants the User no direct or indirect rights to any intellectual property rights.
Links to external websites
Fiskars Home may include in this Website links to websites maintained by other parties. Use of links of this kind transfers the User away from this Website. Fiskars Home neither supervises nor checks the content of external websites, nor shall Fiskars Home be liable for the validity, reliability or data security of external websites. The User is advised to examine the terms and conditions of use and the user instructions of linked websites with care before using the said websites. The User shall use the linked websites entirely at the User's own risk. The links shall, as such, constitute no indication of title to the linked website, nor to any support of Fiskars Home for the said website or of its approval for materials therein; nor that Fiskars Home is entitled to use any trade mark, trade names or copyrighted material that may be viewed through the said links; nor that the proprietor of a linked website is entitled to use any trade marks, trade names, domain names or copyrighted materials of Fiskars Home or of its associated companies or subsidiaries.
External links to this Website
Written approval must be secured from Fiskars Home for all links to this Website, unless the link meets the following conditions:
(i) the link consists solely of the plain typeface URL www.hackman.fi and includes no trade mark of Hackman or the word HACKMAN as such or in logo form;
(ii) the link refers directly to the home page www.hackman.fi and to no subordinate page of the said website;
(iii) when following the link, the linked Hackman website opens in an independent new browser window and not in a frame of the linking website;
(iv) the appearance, placement and other features of the link do not create an erroneous impression that the linking party or its operations and products are associated with Fiskars Home operations or are sponsored by Hackman;
(v) the link has no detrimental effect on the reputation and trade marks of Fiskars Home or of companies belonging to the same group as Fiskars Home at the time in question.
Fiskars Home reserves the right to withdraw its consent to a link at any time according to its own unfettered discretion, and also to prohibit any link meeting the foregoing conditions that, in Fiskars Home estimation, has been placed in an unsuitable setting and could harm the high level of goodwill that is associated with Fiskars Home or cause damage to Fiskars Home.
Fiskars Home reserves the right to amend and modify these terms and conditions of use, and to add or remove any part of these terms and conditions of use, in whole or in part, at any time, as Fiskars Home sees fit in its own unfettered discretion. All amendments to these terms and conditions of use shall take effect when they have been announced on the Website. Any use of the Website following amendment to the terms and conditions of use shall constitute acceptance of the said amendment.
Fiskars Home shall be entitled, at any time and without notice, to modify all parts of this Website; to rectify defects and deficiencies therein; to effect other alterations to this Website, to the Material and to the products, programmes, services and prices described on the Website; and to remove elements of the website from use, including Website functions. Fiskars Home shall also have the right, without notice and without liability for compensation, to restrict the use of certain functions and services, or use of Website in whole or in part. For a justified reason, Fiskars Home shall be entitled at any time to terminate all rights of use that it has granted.
Limitation of liability
Fiskars Home shall use its best endeavours to ensure that the Website and the services contained therein remain in use continuously and without disruption. Fiskars Home shall not, however, be liable for ensuring that the service operates in a manner that is uninterrupted, timely and free of error. Every effort has been taken to ensure the accuracy of the information in the Website. Fiskars Home shall nevertheless not be liable for the accuracy of this content. The Material may contain inaccuracies and typographical errors. Fiskars Home offers no guarantee as to the accuracy or completeness of the Material, nor of the reliability of any advice, opinion, statement, or other information that appears on the Website or that may be shared through the Website. Any use of such opinions, advice, statements or information and reliance upon them shall take place at the User's own risk, and the User is advised to seek the assistance of an expert for advice appropriate to the User's individual situation.
All content is offered as is. The Website and the information contained therein will be modified from time to time. Fiskars Home offers no guarantees and accepts no liability, including guarantees and liabilities in respect of commercial utility, suitability for any particular purpose or non-infringement of rights, or guarantees concerning the functioning of this Website or of its content. Fiskars Home shall not be liable for the provision and accuracy of product and sales information outside of this Website, for example when the said information is provided by a reseller.
Fiskars Home offers no guarantees as to the protection of this Website. All of the information contained in this Website is provided on an "as is" basis, with no guarantee of any kind. The User hereby accepts that Fiskars Home cannot guarantee the data security of any information submitted through this Website. Fiskars Home offer no guarantee that this Website, the web servers that maintain this Website, or electronic communications sent by Fiskars Home are free from viruses or other harmful elements. The User hereby accepts that Fiskars Home shall not be liable for materials or information that are sent or received by the User, or that are not sent or received by the User.
Fiskars Home shall not be liable for any direct, indirect, immediate or consequential damage or special damage, or for such damage based on tort liability (including damage arising from loss of business, contract, product or information or from interruption of business operations), arising from use of this Website or of the contents thereof, or from prevention of the said use, or from these terms and conditions, regardless of whether the said damage is based on an agreement, infringement of rights, recklessness or other grounds, and even if Fiskars Home was forewarned of the possibility of such damage. Fiskars Home shall likewise not be liable for any errors, inaccuracies, deficiencies or other defects, delays or lack of correctness of the information contained in this Website.
The liability of Fiskars Home shall in any case not exceed the liability arising in accordance with mandatory legislation.
Duty to minimise damage
If the actions of the User may occasion liability to pay damages to the User or to Fiskars Home, then the User undertakes to apply all reasonable efforts to immediately minimise all possible damage that has arisen or that is arising.
Applicable legislation
These terms and conditions of use shall be governed by the law of the Republic of Finland. If Fiskars Home and the User are unable to negotiate an understanding on any point of dispute, then the said dispute shall be settled in the first instance at the District Court of Helsinki. A User who is a consumer may, however, submit the dispute to the general court of first instance holding jurisdiction in the district where the User is domiciled. A User who is a consumer shall also be entitled to seek a recommended resolution to the dispute from the Consumer Complaint Board.
Notifications concerning copyright and trade marks
Copyright to the content of the Website is owned by Fiskars Home or by its partners. All rights reserved.
The Fiskars Home and it’s brands and the names of products that the said company manufactures are trade marks or registered trade marks of Fiskars Home. The other names referred to may also be protected symbols of their holders. All rights reserved.